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Sunny Pediatric Services is a pediatric therapy practice that provides speech, occupational, and physical therapy as well as lactation consultation services to little ones in Tallahassee and surrounding areas. We are seeking a highly organized, proactive, and friendly Patient Care Coordinator to support our growing practice.

Patient Services Coordinator Responsibilities:

Scheduling & Operations:

Schedule, reschedule, and manage patient appointments accurately.
Fill cancellations and maintain full therapist schedules.
Manage waitlists and assign new patients/evaluations appropriately.
Communicate schedule updates to families and therapists.

Referral Management:

Contact new referrals and guide families through intake.
Maintain and update an accurate referral log.
Ensure timely start of care.
Intake, Documentation & Compliance:
Manage patient intake and ensure all required documentation is complete.
Verify insurance benefits and track authorizations/IFSPs.
Follow up with families for missing paperwork or requirements.
Follow up with doctor's offices and service coordinators regarding prescriptions (Rx), signed plans of care (POCs), and authorizations.
Maintain accurate, organized, and compliant patient records.
Front Office & Patient Experience:
Greet and check patients in/out; maintain a welcoming clinic environment.
Answer phones, respond to inquiries, and support families with questions.
Collect payments and manage front desk transactions.
Provide a consistent, professional, and positive experience for all families.

Qualifications:

Strong organizational and multitasking skills.
Excellent communication and customer service skills.
Ability to manage systems and problem-solve independently.
Experience in healthcare or pediatric settings required.

Why Join Sunny Pediatric Services?

At Sunny Pediatric Services, you'll join a tight-knit team where collaboration and mutual support drive everything we do. Our team-oriented culture means you'll work alongside passionate professionals who genuinely care about each other's success while making a meaningful impact on children and families in our community. As a growing practice, we offer competitive hourly pay and performance-based bonuses that reward your contributions to our shared success. When you join us, you're not just taking a job—you're becoming part of a supportive team dedicated to helping families in our community.

Sunny Pediatric Services is an equal opportunity employer.

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